Welcome to Dollz Inc site. PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time.
Please check these terms periodically for changes. Your continued use of this Site following the posting of changes to these
terms will mean you accept those changes.
Warranty of Merchantability
All our goods are of merchantdisable condition and will serve their intended functions.
All our prices are nett. No discounts will be given unless during monthly promotions.
All Deliveries will be charged according to the prevailing shipment rates. Buyers are responsible for all shipping and import taxes.
We only accept VISA, MASTERCARD, JCB, Delta, Switch, Solo and Bank Wire Transfer.
We ensure accuracy in our billing as all our transactions are automatically processed.
All credit card transactions are processed by World Pay.
Cancellation of Orders
We will not charge your credit card if the order is cancelled due to the unavailability of goods or our inability to deliver the goods
within the agreed time frame.
We will not entertain any cancellations once the order is confirmed and submitted by the customer.
Confirmation of Orders
We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order.
If items ordered are unavailable, a message will be sent to the customer for further action.
Exchange & Refunds
Only damaged goods are refundable or exchangeable within 30 days from the day the customer receives the order.
Customer is responsible for all handling, shipping and tax related charges. Please deduct handling fees and shipping-related fees from refunds.
Refunds can be in store credit, vouchers, credit card refund, or cash refund as deemed fit by Dollz Inc.
Confidentiality of Transactions
We treat all transactions and customers particulars with the strictest confidence.
Our system supports the SSL 128-bit encryption technology, therefore all credit transactions are conducted in a secure environment.
We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at
Tel: (65) 6733 7377
Fax: (65) 6337 8204
Email: Our Customer Service Manager Ms Ng